Refund and return policy
Instant access PDF patterns:
Your satisfaction and happiness is our top commitment. We will cheerfully correct any mistake made on your pattern order and help with any issues you are having with your pattern download in every way we can but otherwise all sewing pattern sales are final. Refunds are not offered simply because it’s not possible to return an instant access PDF but we happily offer assistance and support. Please email me with any concerns.
Finished toys and plushies:
Within 14 days after you have received your finished plushie, if you find you are unsatisfied with your purchase, please contact me and let me know what issues you might be having with your order. Merchandise must be returned in the same condition it was received and return shipping charges are nonrefundable and the responsibility of the customer. Refunds will be made for the price of the item, excluding shipping charges.
Please email firstname.lastname@example.org with any questions or concerns.
Thank you for your support!